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Return Policy for Artworks by Rae

At Artworks by Rae, we strive to delight our clients with our custom artworks, stickers, and products. However, we understand that there may be instances when a client needs to return a product. In such cases, we have a set of guidelines for returns that are reasonable and fair to both parties.

  1. Return Eligibility

Returns are only accepted for artworks, stickers, and products that are damaged or defective upon receipt. We will not accept returns simply because of personal reasons or a change of mind about the design or package. Once the artwork has been approved by the client, it is considered final, and we will not accept returns for any reason, except for defects or damage.

  1. Return Process

If the client receives a damaged or defective product, they must notify us within three (3) business days of receipt. We will require proof of damage or defect, such as photographs or video. Once we confirm the issue, we will provide a return shipping label and instructions for returning the product. We will either replace the product or issue a refund, depending on the client’s preference.

  1. Ownership of Artwork

Until payment is received in full, Artworks by Rae shall remain the legal owner of the artwork. In the event that the client needs to return the artwork because of damage or defect, it should be returned in the original condition and packaging. In the event that the client returns the artwork for personal or unreasonable reasons, they will be required to pay the full amount agreed upon, and the artwork may not be used in any form.

  1. Refund and Replacement

If the client returns a damaged or defective product, we will either replace the product or issue a refund, depending on the client’s preference. Refunds will be processed within fourteen (14) business days of the receipt of the returned product. Shipping fee will be shouldered by the client.

  1. Contact Us

If you have any questions regarding our return policy, please feel free to contact us at [email protected].

By engaging our services, the client acknowledges that they have read and agreed to this return policy.

Best as gifts to your love one. Making your favorite memory a piece of art!
🎨 Extending Our Hearts: Supporting Nimrod’s Triple Bypass Surgery 🎨  

Dear Supporters and Art Enthusiasts, We are thrilled to announce our heartfelt support for Nimrod's courageous journey towards his triple bypass surgery. In collaboration with Artworks by Rae, we are extending our hands and creative talents to help raise funds for Nimrod's essential medical procedure. About Nimrod's Journey: Nimrod, a beloved member of our community, is facing a challenging time as he prepares for a triple bypass surgery. This procedure is crucial for his health and well-being, and we are rallying together to ensure he receives the care he deserves. Our Initiative: In solidarity with Nimrod, we have initiated the "Extending Our Hearts" campaign. As part of this effort, all proceeds from the sale of items and services from Artworks by Rae will be dedicated to Nimrod's fund. Whether you purchase vibrant stickers to adorn your belongings or commission bespoke services, 50% of each sale will directly contribute to Nimrod's medical expenses. How You Can Help:

  1. Browse our collection of exquisite artworks by Rae and select your favorites.
  2. Purchase stickers or commission personalized services to support Nimrod's cause.
  3. Spread the word! Share our campaign with your friends, family, and networks to amplify our impact and reach our fundraising goals.
Join Us in Making a Difference: By supporting Nimrod's journey, you are not only investing in beautiful artworks but also extending a lifeline to someone in need. Together, we can make a tangible difference in Nimrod's life and ensure he receives the care and support he deserves. Thank you for your generosity, compassion, and unwavering support. Let's come together as a community and show Nimrod that he is not alone in this journey. With gratitude, Artworks By RAE

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